The Ledger — Refunds

Try it. If it doesn't fit, we'll refund you.

Eligibility

You can request a full refund within 14 days of your initial subscription purchase, whether monthly or annual. Renewals (the second monthly billing cycle, the second annual billing cycle, etc.) are not refundable, but you can cancel future renewals at any time and keep access until the end of the current period.

What qualifies

• First-time subscription within the past 14 days.
• You changed your mind, the app didn't fit your workflow, or anything else.
• Technical issues that prevented you from using the app.

What doesn't qualify

• Subscription renewals beyond the first billing cycle.
• Requests made more than 14 days after the original purchase.
• Accounts terminated for violation of the Terms of Service.

How to request a refund

Email jaiveer@the-ledger-app.com from the address on your account with:

• Your order ID (sent in the Lemon Squeezy purchase confirmation email).
• One-line reason — optional, but it helps us improve the product.

Refunds are processed within 5 business days. The funds typically appear on your card within an additional 5–10 business days, depending on your bank.

Cancellations

You can cancel your subscription at any time from the customer portal link in your purchase confirmation email, or by emailing us. Cancellation stops future renewals — you keep access through the end of the current billing period.

Processing

Payments are processed by Lemon Squeezy, our Merchant of Record. Refunds are issued to the original payment method.

Questions

Email jaiveer@the-ledger-app.com. We answer within one business day.